Retention Command

284 headcount · 11.4% attrition rate · eNPS 42 · 18 flight-risk employees

Attrition Rate
11.4%
-5.4pp YoY improvedvs 16.8% prior year
Avg Tenure
3.2 yrs
+0.6 yrs YoYvs 2.6 prior year
eNPS Score
+42
+14 pts YoYvs +28 prior year
Flight Risk
18 employees
-10 YoY improvedvs 28 prior year
Attrition & Hire Trend
Monthly attrition rate declining · YTD
Exit Reasons
Better Opportunity 34% · Compensation 22%
Attrition Analysis
Sales 15.4% highest · CS 7.9% best · by dept
Tenure Heatmap
3.2yr avg · <6mo 42% attrition · 4-7yr 5%
Flight Risk
18 flagged · 6 high-risk · 12 medium