Customer Health Monitor — DashTemplate

Avg Health Score

74.2

↑ 3.1 pts QoQ · Target 80

NPS

+48

↑ 6 pts QoQ · B2B avg +32

Net Revenue Retention

114%

↑ 2pp QoQ · Healthy ≥ 100%

At-Risk ARR

$312K

↑ $48K vs last quarter

Health Score Distribution

Accounts by health band · ARR weighted

NPS Trend

12-month rolling · with breakdown

At-Risk Accounts

Health score < 40

Account	ARR	Health	Risk
Acme Corp	$124K	22	High
GlobalCo	$98K	28	High
TechStart	$42K	35	Med
FinCorp	$38K	38	Med
MediaGroup	$10K	34	High

NRR Waterfall

Expansion − Contraction − Churn

Churn Risk by Segment

ARR at risk heatmap